Chargent Payment Processing for Salesforce gives you complete control over your payments. Our highly extensible platform has been deployed in hundreds of organizations since 2009, and there is a large network of developers that know how to customize our product.
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Chargent puts you in control of your payment processing, managing the entire process right in Salesforce where your customer data is stored. See every transaction, including declines or refunds, in a clear list right on each customer record. Understand the complete payment history, total spend, and subscriptions of any customer at a glance, and take action based on that data in just a few clicks. No more importing transaction records from a financial system, or logging into a separate virtual terminal web site to charge credit cards.
Chargent also gives you the option to capture payments immediately via buttons in Salesforce, or schedule upcoming payments to be run in batches. So your team can charge a credit card in real-time with a customer on the phone, and then have the option of setting up an ongoing payment schedule for the future.
Only Chargent lets you fully customize every aspect of the Salesforce payments experience, making it easy to connect to other processes and Salesforce workflows to meet the exact requirements of your business. Many Salesforce apps are closed packages or require the vendor to set them up for you, but we've taken a different approach with Chargent -- a flexible framework for adding credit card and ACH / eCheck payments into Salesforce.
In addition, managing recurring payments in Chargent instead of with your payment provider gives you considerably more flexibility. Choose from 10 different recurring time periods in Chargent, everything from daily to biennial (every other year), and the payments are sent to your payment gateway as individual transactions rather than having to rely on another vendor and web site to manage the logic. And managing installment plans or other recurring logic is also much more flexible. Chargent can handle anything from never-ending subscriptions to payment schedule stops based on end-dates, balances, or number of transactions.
There are a number of payment applications for Salesforce, but most are created by a single payment processor to support their own clients, or at most connect to 2 or 3 different payment gateways. Chargent takes a payment provider agnostic approach, with 20+ pre-built payment gateway integrations for Salesforce, and new integrations released on a regular basis. This gives you more options when comparing processor capabilities and rates, plus you won't be locked in to a single payment processor.
Connecting to any of these payment gateways is as simple as clicking "new" and entering your credentials in a new gateway record in Salesforce -- we've already done the integration for you. You can even set up multiple payment gateway records in Chargent at the same time, either for managing multiple business units with different merchant accounts, or one live and one for testing.
Chargent is the only Salesforce payment solution that has a publicly available API, for Salesforce developers who wish to extend the Chargent platform outside of Salesforce. These web services are available as an extension to the standard SOAP API that Salesforce offers, so they can be called in the same way that you interact with other parts of the Salesforce API.
Chargent is already easy to customize and flexible out of the box, but using the API you can now call any Chargent command (Authorize, Charge, Refund, Void) from any external system or web site. Plus you can call Chargent methods directly from inside Salesforce, such as a customized Visualforce interface. And with Chargent's available Payment Request feature, creating a custom credit card form that updates payments into Salesforce is as easy as configuring a few settings and adding your logo to a Visualforce page.
We've done our best to keep Chargent pricing affordable to all Salesforce customers, starting at a monthly cost of just $10/user/month (billed annually, 10 user minimum), and extending a significant discount to qualified nonprofit organizations. And because Chargent creates a direct integration between Salesforce and your Payment Gateway of choice, we are not another "middleman" and we don't charge transaction fees or percentages (you'll still owe fees to your payment processor / merchant account however, sorry).
Chargent also has a 30 day, no obligation free trial. Most Salesforce Administrators can install and configure the basics of Chargent in about an hour, enabling you to test it out and even process payments right away if you choose. And your return on investment only gets better from there, as Chargent streamlines processes for revenue collection in Salesforce, and allows you to improve business process efficiency and collect payments faster and easier than ever before.
First launched on the AppExchange in March 2009, Chargent is used by hundreds of organizations, from large corporations to small nonprofits. Because Chargent is 100% Salesforce native, running entirely within Salesforce with no external servers, you also get the proven security and scalability of Salesforce supporting your payment processing. Scale your payments to hundreds or thousands of users creating thousands or tens of thousands of transactions, and never have to worry about your infrastructure.
And if you have additional needs for automation or integration with other systems, there are hundreds of Salesforce implementation firms, consultants and developers who have experience with Chargent and can assist you.