Chargent Support and Documentation
The following documentation will provide you with complete setup, configuration and usage of the Chargent application in Salesforce.
Once you have Chargent configured you will have the ability to use the core features such as Recurring Billing, Payment Request, and Payment Console. Chargent can be implemented on any object in Salesforce using our Chargent Anywhere package.
AppFrontier Support provides free and included technical support to assist you with setup and use of Chargent, Chargent Anywhere, and Chargent Terminal. Our support team is also here to assist you with questions on best practices for Salesforce and payments
Chargent is designed to be developer and admin friendly, however if you should need assistance, we provide support via email and phone.
Chargent Support Team
Monday - Friday, 5 AM - 5 PM Pacific.
Open a Ticket
Phone: 415-275-1115 extension 2
Chargent Terminal Support
(Chargent-supplied Hardware only)
Phone: 415-366-0295 (24/7)
Our support team can assist with the core Chargent product. If you need assistance with developer code or customizing Chargent, our team can assist with troubleshooting based on our knowledge of Chargent features.
For deeper support such as reading your Apex Code, writing Apex code, or creating custom functionality, we can recommend partners who are familiar with the customizing the Chargent App in Salesforce. Contact Us for more recommendations.
Also check out our Chargent API & Integrations page for some common items.