AppFrontier Privacy Policy

AppFrontier LLC (“we,” “us,” “our” “Site”, or “AppFrontier”) takes its customers (“you,” “your”) privacy seriously. This Privacy Policy applies to our Site and our Platform. This Privacy Policy will briefly outline the information we collect and how we use it. You may contact us at any time regarding our information collection practices, and if you wish to revoke your consent at any time please let us know.

Types of information we may collect

We may ask certain information about you in connection with your use of the Platform or the Site. This includes, but is not limited to:

  • Name
  • Email
  • Address
  • Telephone Number
  • Company Name
  • Title
  • How you use our Platform
  • How you use our Site
  • Data from your account on the third party site
  • Salesforce account information
  • Credit Card Number
  • Billing Information
  • Information about a third party account you link with our site
  • IP Address
  • Browser Type
  • Operating System

Tracking software and cookies

This website may use analytic software like Google Analytics, which uses “cookies” to report information back to us about your use of our Site. We use this information to compile reports about activity on our site so that we may better optimize it for your use. In addition to our use, Google may also use this information to process its own data. By using this website, you give your consent to Google to process the data it collects about you in the way previously described and for the purpose previously specified.

We use cookies to allow you to log in to our service, authenticate your Salesforce account, verify certain information about you, and to record session information. You may be required to have cookies turned on when integrating your Salesforce account with our Platform. While you do not necessarily have to have permanent cookies enabled, it does help us with distinguishing you from other users, and protecting your security and privacy. We also reserve the right to use cookies, web beacons, or web bugs to track the success of our marketing efforts. Again, while we do not plan to use certain cookies right now we reserve the right to use these cookies to tell us what sites you have visited, but we only use this information in conjunction with our Service and related marketing efforts.

Why we collect information and how we use it

  • To enhance or improve your experience on the Site or the Platform
  • To improve the integration of our Platform with Salesforce
  • To identify ways to improve our Platform’s utilization of the data you provide
  • Transfer your information from your third party account to our Site/Platform
  • Aggregate and compile information from your third party account to our Site/Platform
  • Compile reports based on your selection of data
  • To process transactions
  • To send emails about the site or respond to inquiries
  • To contact you about your use of the Platform or Site
  • To update you about changes in our price or Site
  • Verify your identity

We may aggregate some in order to develop our own internal reports, which ultimately help us to improve our Platform and Site. We may use your non personally identifiable information to help us administer our Site or Platform.. If you are from a country that does not allow for the collection of this information then you must tell us immediately or not use the Site. In the event we merge our business or are bought by another business we will be transferring your information to that new entity. Therefore, we may assign our rights under this contract at any time and we will do our best to notify you ahead of time of any changes in our business structure that would affect your privacy rights.

Information security

It is important that you never share your login information with a third party. If the information associated with your account, including your Salesforce or third party account, becomes compromised, contact us immediately with full details. We have no liability for any loss or breach associated with your account, whether it occurred on our Platform, Site, or third party site.

We utilize third party vendors such as Salesforce.com to assist in the storage and security of your data. Because we are a cloud based platform, your information will be transferred from your computer to their servers which means you consent to the transfer of that information. In addition, these third parties may have access to your data but only for the limited purpose of storage and maintenance.

Other disclosures and assurances

In addition to the above, we may also reveal or disclose your information for legal purposes in the event we are subpoenaed or contacted regarding a criminal investigation. We may also disclose your information to third party contractors or subcontractors who may work with us or who may work for the hosting company that hosts our website or information that we store online.

California Online Privacy Protection Act

We comply fully with privacy laws applicable to our transactions with residents of the State of California. If you have any questions about your privacy rights in relation to our Privacy Policy, please contact us via the contact form on our Site.

Amendments

The “Amendments” paragraph of our Terms of Service is hereby incorporated by reference into this Privacy Policy and applies to any amendments that we may make to this Privacy Policy.

Customers from outside the United States

We intend to comply with the US-EU safe harbor principles and intend to resolve any privacy matters quickly. We are committed to resolving those issues, so if you have any questions about how we collect or use your information you may email us via the contact form on our Site. In addition, you consent to the transfer of your data from our Servers to the third party sites or its intended destination.

This Privacy Policy last updated September 17, 2012