AppFrontier™ provides free technical support on how to set up and use Chargent, as well as any troubleshooting or best practices questions, via Email and Phone. Chargent is designed to be very developer friendly and straightforward to implement, but we are always here to help with any questions.
Email support is available at least 17/7 (whenever we are awake and checking email, which is most of the time!) Phone support is available M-F 5 AM-5 PM Pacific Time.
- Email us on our Support Site
- +1-415-275-1115 x 2
Important Support Links
- Chargent Installation and Upgrades
- Chargent Documentation
- Chargent Knowledge Base
- Salesforce Payment Gateways
- Salesforce Payments 101
For issues where our engineering / technical architects need to be involved, such as architecture or code reviews, we offer optional premium support on a paid basis. Please Contact Us for more information.
We are here to help you as you get Chargent configured with Salesforce Opportunities, Cases or Chargent Orders. But for assistance with more complex Salesforce workflows, or to integrate Chargent with other business processes or external systems, AppFrontier™ works with a number of consulting partners.
Please Contact Us for a referral.